Our shipping rate within the United States is only $4 per bag. Please allow 5 business days for delivery.
Please allow 10 business days for international deliveries.
Our online catalog includes our current season styles. However, occasionally we are out of stock. We'll contact you within 2 days to confirm shippment or notify you of any delay. Out-of-stock styles may take up to 6 weeks for delivery.
We stand behind the quality and workmanship of our bags. If you are dissatisfied with your purchase for any reason, you may return your item within 10 days of receipt for a full refund. We accept returns only for items in the original unused and unwashed condition.
Please contact us to obtain a return authorization number. Returns without the return authorization number will not be accepted. You may obtain the RA# by phone: 415.503.0186 or by e-mail at sales@myownbag.com. Send returns to the following address:
My Own Bag
Attn: Returns and Exchanges (RA# XXXX)
2370 Market Street, #434
San Francisco, CA 94114
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